Terms for Mineralia Services

Terms of Service for Mineralica Magazine (Print and Online)

1. Scope of Services

Mineralica Magazine provides print and digital content in both German and English on topics related to mineralogy and geology. These terms govern the access, purchase, and use of Mineralica Magazine’s physical issues and digital articles available on our website.

2. Print Issues

• Physical copies of Mineralica Magazine can be purchased individually through our website or authorized retailers.
• Purchases are refundable under certain conditions. Please refer to our Refund Policy outlined in the Shop Policy section for detailed terms and procedures.

3. Online Articles

• Mineralica Magazine offers a variety of articles available on its website:
• Free Articles: Select articles are available at no cost to the user.
• Paywalled Articles: Premium content may require payment to access. Pricing is clearly displayed before purchase.

4. Payment and Access for Digital Content

• Users must create an account to purchase paywalled articles. Payment is processed through secure third-party platforms, and by purchasing, you agree to the third party’s terms.
• Once payment is confirmed, access to the article will be granted immediately or within a reasonable timeframe.
• Purchased articles are for personal use only. Redistribution, resale, or unauthorized sharing is strictly prohibited.

5. Copyright and Liability

• Mineralica: No part of our websites or magazines may be reproduced, transferred, or translated into a form or language usable by data processing machines without prior written permission from the publisher. We accept no liability for unsolicited manuscripts or books submitted to us.
• We accept no liability for the content of articles published by external authors. The operators of linked websites are solely responsible for their content.
• Out-of-court dispute resolution: We do not participate in dispute resolution procedures before a consumer arbitration board. However, in accordance with EU Regulation No. 524/2013, we are required to inform you that the European Commission provides a platform for online dispute resolution, which can be accessed at http://ec.europa.eu/consumers/odr/.

6. User Conduct

• Users must not engage in activities that disrupt the website or violate applicable laws. This includes attempts to bypass paywalls or hack the system.

7. Modifications to the Service

• Mineralica Magazine reserves the right to modify its offerings, pricing, and terms for digital and print content. Changes will be communicated through the website or via email for registered users.

8. Liability

• Mineralica Magazine strives for accuracy in its content but does not guarantee error-free articles. Users rely on the content at their own risk.
• The company is not liable for any technical issues affecting access to digital content.

9. Termination of Access

• Mineralica Magazine may terminate access to its digital services if users violate these terms.
• In the case of terminated access due to a breach of terms, no refunds will be provided for purchased content.

10. Contact Information

For questions or concerns about these terms, users can reach out to Mineralica Magazine’s support team at info@mineralica.com.

Terms of Service for the Mineralica Newsletter

1. Subscription and Communication

• By providing your email address, you consent to receive periodic emails from Mineralica, including updates, announcements, and promotional content.
• You can unsubscribe from the newsletter at any time by clicking the 'Unsubscribe' link provided in every email or by contacting our support team.

2. Data Privacy and Handling

• Your email address and any other information provided during the newsletter subscription process will be stored securely and handled with care, in compliance with applicable data protection laws.
• We will not sell, share, or disclose your information to third parties, except as required for email delivery services or as mandated by law.

3. User Responsibilities

• Users must provide a valid email address to subscribe. It is your responsibility to ensure the accuracy of the email address submitted.
• You must not use the newsletter service to engage in spam-like behavior or interfere with its intended operation.

4. Modification of the Service

• Mineralica reserves the right to modify or discontinue the newsletter service at any time, with or without prior notice.

5. Limitation of Liability

• While we strive to ensure the timely and accurate delivery of emails, we are not responsible for technical issues, including undelivered emails, caused by factors outside our control.

6. Contact Information

For questions about the newsletter service or assistance with unsubscribing, please contact us at info@mineralica.com

Terms of Service for the Login Feature

1. Account Creation and Login

• Users may create an account to access certain features of Mineralica Magazine’s website, such as purchasing paywalled articles, managing subscriptions, or personalizing their experience.
• By creating an account, you agree to provide accurate and up-to-date information.

2. Data Privacy and Security

• Personal information provided during the account creation process, such as your name, email address, and payment details (where applicable), will be processed and stored securely, in compliance with applicable data protection laws.
• We employ industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

3. User Responsibilities

• Users are responsible for maintaining the confidentiality of their login credentials. Do not share your password with others or use the same password across multiple sites.
• Notify us immediately if you suspect unauthorized access to your account.

4. Use of Personal Information

• Personal information will only be used for purposes directly related to your use of Mineralica Magazine’s services, such as account management, content access, and customer support.
• We will not share or sell your personal data to third parties except as required for service delivery (e.g., payment processing) or as mandated by law.

5. Modification of Service

• Mineralica Magazine reserves the right to modify or discontinue the login feature, or any related services, at any time.

6. Termination of Account

• Users may request to delete their account and associated personal information at any time by contacting our support team at info@mineralica.com

Terms of Service for the Online Shop

1. Scope of Products

• The online shop offers multiple categories of products. For example Printed Magazine Issues, Tools and Equipment, Specimens (Mineralogical samples)

2. Product Types and Refund Eligibility

• Fixed-Price Products: These products can be purchased directly at their listed price. Refund conditions are outlined below.
• Auction Products:
• Bids on auction products are binding. Once placed, a bid cannot be retracted.
• Auction products are non-refundable and sold 'as-is.'

3. Order Processing

• We strive to process and ship all orders within three (3) business days of receiving payment. Delivery times may vary based on the shipping method and destination.

4. Refund and Return Policy

• Refunds for eligible products are allowed under the following conditions:
• Damaged During Shipping:
• If the product arrives damaged, the buyer must notify Mineralica within ten (10) days of receipt.
• Clear photos of the damaged product and packaging must be provided.
• Refunds will be processed or replacements sent after verification.
• Dissatisfaction:
• If the buyer is not satisfied with their purchase, they may return the product within ten (10) days of receipt.
• The buyer is responsible for return shipping costs.
• Refunds will only be issued if the returned product is received undamaged. If the product is damaged during return shipping due to inadequate packaging, no refund will be provided.

5. Liability Disclaimer

• Buyers acknowledge that Mineralica is not liable for any injury, harm, or damage resulting from the handling, storage, or use of mineralogical specimens. Users are encouraged to handle specimens responsibly, especially around children or sensitive environments.

6. Customer Responsibilities

• Buyers must provide accurate shipping information to ensure proper delivery.
• For returns, buyers are required to package items securely to prevent damage during transit.

7. Modification of Shop Terms

• Mineralica reserves the right to update or change shop terms, pricing, or product availability at any time. Buyers will be notified of significant changes via the website.

8. Safety and Liability for Specimens

• Specimens may require careful handling. Some specimens may be hazardous to children and must be kept out of reach.
• Buyers acknowledge that Mineralica is not liable for any harm or injury caused by improper handling, storage, or use of specimens.

9. Contact Information

For inquiries about orders, returns, or refunds, please contact our support team at sales@mineralica.com